Unscheduled swaps at AMS-IX

Minor Incident Algemeen Connectivity Autonomous System AS15966 Network Core Network PoP Location Equinix AM7 VoIP IP-PBX Hosted divinet.nl
2021-05-28 11:20 CET · 5 minutes

Update

Monitoring

The Amsterdam Internet Exchange (AMS-IX) reports an issue. We have seen some link flapping of our AMS-IX peerings and are closely monitoring the situation. The urgent swap mentioned below has already taken place and we expect this to solve the issue at AMS-IX. For the last 2 hours it might have caused some delays to some destinations.

Ticket: NOC24X7-69834 Subject: Urgent swap of customers connected to stub-tel-339 is needed Status: open/closed Opened: 2021-05-28 11:10:30 +0200 GMT Type: scheduled Scope: AMS-IX NL Start: 2021-05-28 11:20:00 +0200 GMT End: 2021-05-28 11:25:00 +0200 GMT

DESCRIPTION:

Dear Customers/Members,

We have to inform you that we need to urgently swap all the customers connected to the switch stub-tel-339 because it has been unstable for the last two hours. Currently, we have seen 2 reboots of the line card 3 (incident NOC24X7-69816), the switch has stopped responding to SNMP queries, and sFlow statistics is affected. We are going to start the swaps in 5 minutes.

We apology for any inconveniences it might cause.

May 28, 2021 · 11:51 CET

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